The Media Centre

Prepare your home for winter

Prepare your home for winter

A cold snap is on the way and we're encouraging customers to start preparing now to help prevent pipes from freezing and bursting. 

Chatsmore pupils share a passion for STEM

Chatsmore pupils share a passion for STEM

Our chief executive, Ian McAulay shared his passion for engineering with more than 130 Year 9 pupils (age 13/14) who took part in a day of challenges at Chatsmore Catholic High School in Worthing, West Sussex, last week. 


Southern Water moves up the customer service league

Southern Water has moved up five places in the latest water industry customer satisfaction survey.


Overall, our result this time was 4.32 out of 5 - exactly the industry average.


We have jumped five places from 15th out of 18 companies in the first survey of the year to 10th in the second survey. The latest result puts the company in 13th place on combined scores from the surveys conducted so far this year.


Southern Waters' headquarters in Durrington, Sussex

Update: Water main burst in Horsham

Our work to repair an 18-inch trunk main burst at Five Oaks Road in Slinford will continue but customers' water supply should now be back up and running.